AI-Powered Reputation Management

Turn Every Review Into
Customer Trust

The intelligent Google review management platform built exclusively for elite hospitality brands. Reply perfectly in seconds. Monitor sentiment in real time.

10,000+
Restaurants worldwide
4.8★
Average platform rating
2M+
AI replies generated
< 30s
Reply crafted
Platform Features

Everything Your Reputation Demands

Precision-engineered for establishments where guest experience is the brand.

✦

AI Reply Generation

Three distinct reply styles — Warm & Personal, Professional & Gracious, Brief & Direct — crafted in seconds and contextually tailored to each review.

Claude AI
◉

Real-Time Monitoring

Never miss a review. Get instant email alerts the moment a guest posts, across every location in your portfolio.

Instant Alerts
◈

Sentiment Analysis

Automatic classification of every review as positive, neutral, or negative — so you can prioritise where to focus your attention.

AI-Powered
⚠

Crisis Alerts

Detect patterns of negative feedback before they escalate. Receive immediate alerts when 3+ low-rating reviews appear in 24 hours.

Growth & Pro
▦

Competitor Tracking

Monitor up to 3 competitor restaurants' review trends. Understand what your market peers are doing right — and wrong.

Pro Only
⬡

Multi-Language

Reply fluently in English, Traditional Chinese, Vietnamese, French, Spanish, and more. Authentic communication across every guest demographic.

6+ Languages
How It Works

Up and Running in 3 Minutes

1

Connect Google Business

Link your verified Google Business Profile. Revuly begins monitoring immediately.

2

Get Notified Instantly

Receive a beautifully formatted email the moment a new review appears — with full review details.

3

Reply with AI

Select a reply style, review the suggestion, copy it, and paste directly into Google. Done.

Pricing

Transparent Plans for Every Scale

All plans include a 14-day free trial. No credit card required to start.

Free Trial
Free
14 days free

Explore the full platform risk-free.

  • ✓5 AI reply credits
  • ✓1 location
  • ✓Manual review input
  • ✓Basic sentiment labels
  • ✓Email support
Starter
$39
/month, billed monthly

For independent fine dining establishments.

  • ✓30 AI replies / month
  • ✓1 location
  • ✓Manual review input
  • ✓Sentiment analysis
  • ✓Email support
Most Popular
Growth
$99
/month, billed monthly

The complete solution for growing groups.

  • ✓150 AI replies / month
  • ✓Up to 5 locations
  • ✓Auto Google sync
  • ✓Crisis alerts + weekly reports
  • ✓Custom keywords
  • ✓Multi-language replies
  • ✓Reply templates
Pro
$199
/month, billed monthly

Unlimited scale for elite portfolios.

  • ✓Unlimited AI replies
  • ✓Unlimited locations
  • ✓AI learns your style
  • ✓Competitor tracking (3)
  • ✓Reply effect tracking
  • ✓Priority 24/7 support
  • ✓API access
Testimonials

Trusted by Industry Leaders

★★★★★

Our Google rating climbed from 4.2 to 4.8 in three months. The AI replies are indistinguishable from our own voice — guests have actually complimented how thoughtful our responses are.

M
Marcus Renaud
Executive Chef & Owner
Maison Renaud, New York
★★★★★

Managing reviews across seven properties used to consume two full-time staff. Now it takes one person under an hour a day — and the quality has genuinely improved.

S
Sophia Hartwell
Director of Operations
The Hartwell Collection, London
★★★★★

The multi-language capability is exceptional. We serve guests from around the world and can respond in their native language with complete confidence. Indispensable.

L
Laurent Beaumont
General Manager
Château Beaumont, Paris
FAQ

Frequently Asked Questions

Revuly uses Anthropic's Claude AI to analyse each review's specific content — identifying sentiment, concerns, and compliments — then generates three distinct reply styles that directly address the reviewer's experience. No templates, no filler.
Yes. Growth and Pro subscribers can provide brand guidelines and example replies to fine-tune the AI. Pro users benefit from an adaptive model that learns your unique vocabulary and style over time.
Currently: English, Traditional Chinese, Simplified Chinese, Vietnamese, French, Spanish, and Japanese. Additional languages are added regularly based on subscriber demand.
Every new account receives a 14-day free trial of the platform with 5 AI reply credits — no credit card required. You can explore all features before any commitment.
Each venue is added as a separate property within your account. View consolidated analytics across all locations, switch between them seamlessly, or assign team members to specific venues. Enterprise clients can configure role-based permissions across their entire group.

Ready to Elevate Your Reputation?

Join 10,000+ elite restaurants managing their guest experience with Revuly.